I made an order and the store is unavaiable and i have not got my order yet

Abzzz
Visitor
1 0 0

I ordered 2 scooters on Xiolingo and oN the shop app it says that the item has been shipped but it has now been 5 working days and 7 normal days and the package still has not arrived i would like to know where my order is or get a full refund

My order number is XIO18599493

The name is Abhaypal Chauhan

 

Reply 1 (1)

Nick_Marketing
Shopify Partner
1487 336 464

If the store is unavailable, and you cannot get a hold of the merchant, then reach out to Shopify support

https://help.shopify.com/en/questions#/contact/

Nick | Ecommerce & Marketing Technology Consultant | Toronto, CANADA
- For consulting work availability, please send me a Private Message or submit a ✍️Contact Form.
- For FREE Shopify Tutorials, Subscribe to my YouTube channel (▶️ Ecommerce TV).