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I've tried to change it but it says You’ve made your first sale, so you need to contact support if you want to change your currency.
The thing is i have not made any sale as my store is still locked.
Any help in this regards thank you.
nrdiamonds.com
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This is an accepted solution.
Hey, @Chris272.
Elias here with Shopify Support. Thank you for reaching out.
I understand you're looking to change your store's currency; yet our system is indicating that you've made your first sale. Just to confirm, did you process any test orders?
Before moving forward with changing your store's currency, I would like to let you know of a few things that might occur and the steps you need to take after making the change. While this may not impact you as much, as you haven't made your first sale. Nevertheless, for other community members that may come across this thread - these are some of the main impacts when changing the currency after the first sale:
When making any adjustments to your product pricing, you would need to consider the difference in currency. You would also want to review your product pages, themes, etc for currency information, that may need to be adjusted. Note that refunds will also be processed in the new currency.
If this is okay with you, then this is something that our Support team can help you with. While I'm unable to help with making account changes of this nature, as we aren't able to provide account-specific support via the Community Forums. However, our Support team would happy to assist you with this through live chat, email, or callback. To create a support request, please visit the Shopify Help Center and log in to your account.
I'd love to know if our Support team can help identify why our system indicates that you've made your first sale, and assist you with switching currency. Keep me posted!
Elias | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
This is an accepted solution.
Hey, @Chris272.
Elias here with Shopify Support. Thank you for reaching out.
I understand you're looking to change your store's currency; yet our system is indicating that you've made your first sale. Just to confirm, did you process any test orders?
Before moving forward with changing your store's currency, I would like to let you know of a few things that might occur and the steps you need to take after making the change. While this may not impact you as much, as you haven't made your first sale. Nevertheless, for other community members that may come across this thread - these are some of the main impacts when changing the currency after the first sale:
When making any adjustments to your product pricing, you would need to consider the difference in currency. You would also want to review your product pages, themes, etc for currency information, that may need to be adjusted. Note that refunds will also be processed in the new currency.
If this is okay with you, then this is something that our Support team can help you with. While I'm unable to help with making account changes of this nature, as we aren't able to provide account-specific support via the Community Forums. However, our Support team would happy to assist you with this through live chat, email, or callback. To create a support request, please visit the Shopify Help Center and log in to your account.
I'd love to know if our Support team can help identify why our system indicates that you've made your first sale, and assist you with switching currency. Keep me posted!
Elias | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
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