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I really want to set the minimum order price.

Sydeahome
Visitor
3 0 0

 I've set a minimum order price of $15 for Shipping & Delivery. However, when I attempt to place an order below $15, I receive the message: 'Your order cannot be shipped to your selected address. Review your address to ensure it's correct and try again, or select a different address.' This message is related to my address, not the price. Is there a way for me to change this message? Do you have any suggestions for a solution?

화면 캡처 2023-09-20 215423.png

Accepted Solution (1)

Kimi
Shopify Staff
1511 169 261

This is an accepted solution.

Hi, @Sydeahome.

 

This is a generic error message that the system presents when a shipping method for a specific order on checkout can't be found from within your store's shipping settings. You can look at updating this message on your end, however keep in mind that if somewhere down the line you decide to change your store's shipping strategies, you may need to re-update the message to ensure that it still makes sense for customers that may run into this message.

 

To update the text of the error message, you'll need to:

 

  1. Navigate to your Shopify admin > Settings > Online store > Themes.
  2. Click on the Ellipsis (...) next to your current theme, then click Edit default theme content.
  3. In the Filter items search box, type in Your order cannot be shipped to the selected address
  4. From there, you should see the option to make changes to the error message, where you can update it to your liking. 

    21-52-9377-24421.png

     

  5. Click Save.

 

You can then proceed to test your checkout again to ensure that the updated text can be seen.

Kimi | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 3 (3)

Kimi
Shopify Staff
1511 169 261

This is an accepted solution.

Hi, @Sydeahome.

 

This is a generic error message that the system presents when a shipping method for a specific order on checkout can't be found from within your store's shipping settings. You can look at updating this message on your end, however keep in mind that if somewhere down the line you decide to change your store's shipping strategies, you may need to re-update the message to ensure that it still makes sense for customers that may run into this message.

 

To update the text of the error message, you'll need to:

 

  1. Navigate to your Shopify admin > Settings > Online store > Themes.
  2. Click on the Ellipsis (...) next to your current theme, then click Edit default theme content.
  3. In the Filter items search box, type in Your order cannot be shipped to the selected address
  4. From there, you should see the option to make changes to the error message, where you can update it to your liking. 

    21-52-9377-24421.png

     

  5. Click Save.

 

You can then proceed to test your checkout again to ensure that the updated text can be seen.

Kimi | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Sydeahome
Visitor
3 0 0

Amazing it works ! Thank you so much !! 

Kimi
Shopify Staff
1511 169 261

Perfect, glad to hear it @Sydeahome!

 

Feel free to create another post here in our Community Forums if there's anything else that you need help with. 

Kimi | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog