Accepting credit cards, warehouses, and shipping and fulfilling orders
I've set a minimum order price of $15 for Shipping & Delivery. However, when I attempt to place an order below $15, I receive the message: 'Your order cannot be shipped to your selected address. Review your address to ensure it's correct and try again, or select a different address.' This message is related to my address, not the price. Is there a way for me to change this message? Do you have any suggestions for a solution?
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This is an accepted solution.
Hi, @Sydeahome.
This is a generic error message that the system presents when a shipping method for a specific order on checkout can't be found from within your store's shipping settings. You can look at updating this message on your end, however keep in mind that if somewhere down the line you decide to change your store's shipping strategies, you may need to re-update the message to ensure that it still makes sense for customers that may run into this message.
To update the text of the error message, you'll need to:
You can then proceed to test your checkout again to ensure that the updated text can be seen.
Kimi | Social Care @ Shopify
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- Was your question answered? Mark it as an Accepted Solution
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This is an accepted solution.
Hi, @Sydeahome.
This is a generic error message that the system presents when a shipping method for a specific order on checkout can't be found from within your store's shipping settings. You can look at updating this message on your end, however keep in mind that if somewhere down the line you decide to change your store's shipping strategies, you may need to re-update the message to ensure that it still makes sense for customers that may run into this message.
To update the text of the error message, you'll need to:
You can then proceed to test your checkout again to ensure that the updated text can be seen.
Kimi | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Amazing it works ! Thank you so much !!
Perfect, glad to hear it @Sydeahome!
Feel free to create another post here in our Community Forums if there's anything else that you need help with.
Kimi | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
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