I've setup shipping rates, but still showing free shipping when shopping

[JS03]

I've setup shipping rates:

But when checkout, still showing free shipping

Can someone have a look, which step was not correctly, how to adjust?

Thanks

[Keerthi_Sree · Accepted solution]

Hello @JS03 

Itseems like you have created an automatic discount rule for Free Shipping under Shopify Discounts page. Please navigate to Shopify Admin dashboard -> Discounts -> Free Shipping and check the rules (or) disable the rule entirely and cross-check.

Here's a document that might help you - https://help.shopify.com/en/manual/discounts/discount-types/free-shipping

Hope this helps!

[JS03]

Thanks so much for the support!