Accepting credit cards, warehouses, and shipping and fulfilling orders
I have set my shipping General Shipping the way I would expect it to work with conditions. Some of these conditions overlap in total cost but the price and name of the shipping rate is different. I assumed because they overlapped the customer would be given a choice of Economy or Standard shipping. This is not the case. All I am seeing on my test is Economy option. What am I doing wrong here? I appreciate all the help I can get. I have attached a screenshot of my General Domestic.
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Hi there @BklynsCorner. I'm happy to help you out with this! Do you ship internationally as well or just domestically at the moment?
It looks like you have accidentally set up one of your rates with weight based conditions instead of price based conditions. One of your "Standard" rates is set up with the condition "54.01 lbs - 81lbs" instead of "$54.01 - $81.00". If the cart you are testing with is between $54.01 - $81.00 the only rate set up to appear is the "Economy" rate that you set up correctly.
The rest of your rates look like they should be working as expected. You can test this out by attempting a test checkout with a cart valued between $9.01 - $54.00 or between $81.01 - $149.00 and you should see both the "Standard" and "Economy" shipping options appear.
Any orders between $0.00 - $9.00 will only have the option "Economy ($7.48)" and any orders $149.01 and up will only have the option "Free Shipping".
Please let me know if you have any questions!
Erin | Shopify
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This is an accepted solution.
Hi there @BklynsCorner. I'm happy to help you out with this! Do you ship internationally as well or just domestically at the moment?
It looks like you have accidentally set up one of your rates with weight based conditions instead of price based conditions. One of your "Standard" rates is set up with the condition "54.01 lbs - 81lbs" instead of "$54.01 - $81.00". If the cart you are testing with is between $54.01 - $81.00 the only rate set up to appear is the "Economy" rate that you set up correctly.
The rest of your rates look like they should be working as expected. You can test this out by attempting a test checkout with a cart valued between $9.01 - $54.00 or between $81.01 - $149.00 and you should see both the "Standard" and "Economy" shipping options appear.
Any orders between $0.00 - $9.00 will only have the option "Economy ($7.48)" and any orders $149.01 and up will only have the option "Free Shipping".
Please let me know if you have any questions!
Erin | Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Thank you. That was the issue.
One more question.
I am using the Dawn Theme. How do I edit individual Item details. Such as Materials, Dimensions, Care instructions.. If I do it within Customize it changes it the items for the entire store. There must be a way to edit them individually per item.
Hi @BklynsCorner. I'm glad I was able to help you with that! I'm also happy to answer this question for you.
When you make changes in your theme editor you are editing a specific template which is applied to the pages, products, etc. that you create within your Shopify Admin. When you make a change to your product page in your theme editor, you are actually editing your Default product template which is automatically applied to all of your product pages (unless you manually change the template that's being used). This means that when you add text into the "Materials" area in your theme editor, you are adding that text to every page using that product page template (which is all of your products, by default). You can read more about templates on this page here.
To edit individual product details you will want to do this within the product details page in your Shopify Admin. To get there go to Products and click on the product you want to edit. Since there isn't automatically a space built in to enter details like materials or dimensions you will want to set that up using metafields. Using metafields will allow you to save and display information that isn't usually captured in the Shopify Admin. This page here explains more about setting up and using metafields. To use metafields there are ultimately three steps:
Step 1: Create metafield definition following these steps here.
Step 2: Add metafield value to the correct part of your store following these steps (the product page in this example)
Step 3: Connect metafield to your theme following these steps.
Please let me know if you have any questions!
Erin | Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Everytime I try to add a Metafield it seems the only ones that can be applied to those Collapsible Containers in Dawn are Text. I actually want to add a URL. If this is not possible in the container then can I put it in the body of a description? I have created the Metafield and understand that concept now. I just don't see them When I try to apply them unless they are text.
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