I want to create a new payment status

[jose11]

We work with Amazon, and when an order is imported into our website, it is automatically marked as "paid." The issue is that we use an email marketing platform that captures all orders marked as "paid."

The main problem is that all emails from Amazon are bounce@gggg, meaning the emails are invalid. However, they are still being added to the email platform, which is limiting the number of available contacts on my account. So i want to see if is possibel that we can change or create a new payment status for that marketplace?