I was charged without realizing it

[ColeHahn]

hi
I was using the trial and forgot about it.
Unfortunately it became paid today.
I will not be using Shopify now.
Is it possible to cancel today's payment?

[SealSubs-Roan]

Hi @ColeHahn !

In order to request for a subscription refund, you will need to directly reach out to Shopify support team so, they can further check your billing history and process the refund on their end if possible.

[ColeHahn]

Can you tell me how to contact the Shopify support team?