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iDeal payments fail to process in the Netherlands

iDeal payments fail to process in the Netherlands

Edu6
Visitor
1 0 4

We've been experiencing an issue for the past two weeks where a lot of our customers are unable to complete their iDEAL payment in the Netherlands. The error message states:

 

'Unable to process a payment for €9.99 EUR on iDEAL.'

 

We are eager to resolve this problem as we are losing revenue daily. Does anyone have any idea what could be causing this? It seems likely that the issue might be a connectivity error between Stripe, iDEAL, and the bank."

Replies 3 (3)

PGDV
Excursionist
21 0 3

I have the exact same issue.. a lot of payment errors. 

Nelot
Tourist
4 0 7

Who is your payment processor, what solution/app do you use?

 

@Edu6 @PGDV