If customer pay via Affirm, how can I get the payout?

annie3388
Visitor
1 0 0

I have very confused. I just got approval to use Affirm and already linked it with my shopify website. I cannot find where I can link payout account on Affirm dashboard. I sent email to ask Affirm for many days ago and they have not answered it yet. Therefore I would like to ask that after customer paid for the item using Affirm, where the money will go and how I can get the payout to my bank account? Is there any place on Affirm dashboard that I can link my bank account for payout? Thank you in advance 

Reply 1 (1)

Blair
Shopify Staff
1853 253 223

Hi @annie3388,

 

Thank you for reaching out to the Community! I'm happy to provide some assistance with accessing your payouts, to ensure this gets resolved. 

 

As Affirm would be considered to be a third-party payment provider, you will want to connect with their support for clarification on being paid out. Their support team will be able to share more information with you and ensure this gets resolved as quickly as possible. 

 

For ease, I've gone ahead and shared Affirms Support Page, where you can follow up with them for further guidance. For more information on third-party providers, you can check out our Third-Party Payment Providers helpdoc as it touches on this further.

 

Please let me know if you have any other questions or concerns. 

Blair | Shopify 
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