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inactive stores after input payment details

New Member
1 0 0

After I go to setings,payments and choose the first option, not paypal or another, then my shop was desactivated,? what is this? 4 shops i created and all was desactivated right when i go to payments and choose paypal or another method...disapointed,really,so much work for nothing.

Reply 1 (1)
Shopify Staff
Shopify Staff
1425 174 257

Hey, @OBLADI-SHOP. Sorry to hear that!  I can certainly understand why you’re feeling so disappointed. 


Please review the Community FAQ: Why is my Store Unavailable? for possible reasons for what you are experiencing with your store. If you determine that none of the reasons apply to your situation then please follow the instructions in the What can I do next? section, and reach out to Support via live chat, phone callback or email so that we can look further into this for you.


Please let me know if you have any further questions or concerns. I’m happy to help.

Helen | Social Care @ Shopify 
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