incorrect shipping rate applied for subscriptions

incorrect shipping rate applied for subscriptions

SR_snrfarmville
Visitor
2 0 1

I have products that have options for discounts with a re-occurring subscription. I use a flat shipping option. when customers setup a subscription the incorrect rate is being charged, the subscriptions are using an economy rate instead of my flat rate. I probably had the economy rate at one time but it is no longer an option.

Reply 1 (1)

GadgetsNoob
Shopify Partner
35 4 6

Reasons may vary. Check Settings >> Shipping >> Custom Profile >> Manage Products >> search for the Product to determine which profile it is using. 

 

Then go to that Profile. Check which Location/Inventory Zone/Rate it is using.