International cannot add address at checkout?

[Maisahmakes]

Hi

I have been using shopify for 2 years now. The shipping has worked perfectly fine for international orders.

But for some reason, at checkout, international cannot add their address anymore? when selecting a country, it only allows in the UK?

My shipping profiles are untouched, and checked they are still the same as before. 

I am on the minimal theme. 

Any help?

[AvadaCommerce]

Hi @Maisahmakes

Have you checked on your Setting > Markets to see if the international markets have been activated or not? If not, simply activate it to sell products to other markets or regions.

[Maisahmakes]

thees no  option to "activate" - only to add

[Anindita]

Hi @Maisahmakes 

I guess you have to configure your Shopify market. This is done by selecting "Add Markets" from within the Markets settings. To resolve it accurately you can contact Shopify live chat support: https://help.shopify.com/en/questions#/contact/chat 

[AvadaCommerce]

Hi @Maisahmakes 

Just click on Manage next to International market and you'll see the Activate button.