International shipping generating "shipping not available" message

International shipping generating "shipping not available" message

kiwinatorwaffle
Visitor
1 0 0

Some of my international friends have tried to check out, but they keep encountering the message above. Here is a link to the screenshot.

https://ibb.co/BP2Gck4

I have done everything I needed to activate an international market (setting up zones, rates, etc), but this still shows up.

 
Reply 1 (1)

SealSubs-Roan
Explorer
537 37 48

Hi @kiwinatorwaffle !

 

If doubled check your shipping and delivery settings already and markets and you are sure that everything is set up correctly, try to double check the inventory location of the product that they are trying to purchase, there is a high possibility that the product that they are trying to purchase is not included on the fulfillment location where your shipments are coming from. If none worked, it would be best to reach out to Shopify support team and see if there is a system issue on their end.

Roan
Please let me know if it works by marking it as a solution!
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