Inventory 0 but doesnt show 'sold out' HELP

[MT27]

Hi, can you please help with something? I have two locations of which I ship products. In one location inventory is 0 but it does not show 'sell out' and customers can still buy. Can you help in order to show sell out? 

thank you

[michael569gardn]

Hello,
It sounds like you’re facing an issue with your inventory management system. To ensure that products show as ‘sold out’ when inventory is zero, you might need to check the following: 

1. Inventory Settings: Ensure that your system is set to automatically update stock levels and display ‘sold out’ when inventory reaches zero.
2. Sync Issues: Verify that both locations are properly synced in your inventory management software.
3. Platform-Specific Settings: If you’re using an e-commerce platform, check if there are specific settings or plugins that need to be configured to show ‘sold out’ status.

[JayAdra]

Do you have "continue selling while out of stock" ticked on the product/variant? Make sure it's unticked if you want to stop selling at 0 stock.

Also you mentioned two locations - do you have stock set in the 2nd location and have it set as a fulfillable location? It might be selling from there.