Is anyone else having issues printing shipping labels?

[billybob68]

I am getting "UPS is temporarily unavailable" message when trying to print labels out. 

[Blair]

Hi @billybob68,

Thank you for reaching out to the Community. I'm happy to provide some assistance with this request, to ensure it gets resolved.

As we are not experiencing any known issues with printing shipping labels, I'd recommend attempting some local troubleshooting steps. For ease, I've gone ahead and listed these steps below for you to attempt to see if this helps to resolve: 

• Clear your Cache and Cookies.
• Access the shop in an Incognito Tab. 
• Try accessing the shop from Another Browser (i.e Chrome, Firefox, or Safari).
• Try Another Device. 
• Try accessing from the Shopify Mobile App. 
• Try Restarting your device.
• Make sure your device is Up To Date. 

After completing all of the outlined steps above, you continue to experience this issue, please feel free to Contact Us directly. This will allow our support team to take a closer look and ensure it gets resolved. 

To connect, you can: 

• Head over to our Contact Page.
• Log into your shop.
• Enter Contact Support into the chat box.
• Select Chat with a Support Advisor. 

Please let me know if you have any other concerns. 

[starchaser888]

Yes!! They will tell you there's nothing wrong but there is. When I click buy shipping label it takes forever for it to decide to do it. Then when the page finally comes back you can print the label but you don't see the tracking number. I have to refresh the page to see it. This isn't right and I have cleared the cache. Shopify is just getting worse and they only fix what isn't broke!