Accepting credit cards, warehouses, and shipping and fulfilling orders
When filling out an order for a customer, we used to be able to enter an extension like this 123-456-7890#123. But now when the order is completed, the only number that shows up is the first 10 digits.
Hey, @GoZero
At this time, our phone number field under the 'customer information' section of the order creation stage does not support the use of phone extensions. However, underneath there is the shipping address field, which includes a field for entering in a phone number. From there, you can enter an extension at the end of the phone number and it will appear. Example:
If there is anything else I can help you with, please let me know.
Dirk | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Portrait of Stephen positioned next to an image of planet Earth, with the Stephen's World ...
By JasonH Mar 18, 2024Digital marketers and app developers have tracked activity in apps and websites for yea...
By Ollie Mar 13, 2024February was an exciting month with Shopify Editions, informative webinars, and more! F...
By JasonH Mar 7, 2024