Issues with addresses recognition for Local delivery

GretaZaka
Excursionist
13 1 2

Hi,

I'm having problems with Local delivery as the addresses aren't recognised sometimes.

I want to offer free delivery within 5km radius around my shop, but depending on how the customer fills in the address Shopify offers local delivery or not. I'm based in Lithuania, Vilnius - Dūmų g. 5.

For e.g. if customer write Šilingo/Silingo 141, Vilnius - local delivery is offered, but if customer writes S. Šilingo/ S. Silingo/ S. Silingo g./ S. Šilingo 141, Vilnius - local delivery is not an option.

Is there anything I can do to avoid this? Any app? Maybe dropdown address is an option as the customer would start filling in the address?

 

P.S. I know I can fill in the postal codes, but in this option I have to check each address for postal code as there is no available map with postal code zones, but working on this option also.

Replies 5 (5)
Barbaraxoliveir
New Member
2 0 0

I am facing exactly the same issue with my store in Belgium Were you able to find a solution other than enter the postcodes?

Thanks!

Barbara

GretaZaka
Excursionist
13 1 2

Hi,

no, just left it like it is, asking customers to fill the note about free delivery or finding the address manually. It's possible while we have a few customers.. But not convenient.

Barbaraxoliveir
New Member
2 0 0

Thanks!

 

One thing I noticed is that if in the Address field there is only the street name it does recognize it within my radius, but if it has the street number than it does not. I'm trying to change the Field name from Address to Street Name and Apartment number to Street number. This might do the trick for now.

GretaZaka
Excursionist
13 1 2

Oh, we don't have streen numbers here.

I think mandatory post code would solve this. No?

GretaZaka
Excursionist
13 1 2

Any idea how to make it mandatory? :DD