Thanks for checking in with this, and I would be more than happy to assist you today.
That is strange indeed, just to clarify, does your bank account meet the below requirements?
A standard bank account with a financial institution must be provided (e.g., checking). Other types of bank accounts (e.g., savings) or those with a virtual bank account provider (e.g., e-wallet or cross-border services) are not supported.
The account must be able to accept SEPA transfers.
EU IBANs that can be used will begin with the prefix: AT BE CH DE DK EE ES FI FR GB GI IE IT LU NL NO PT SE. Example account would be: CZ6508000000192000145399.
You can use a bank account from any IBAN supported country in the EU (beginning with any of the above prefixes) when setting up Shopify Payments Czech Republic, as long as the bank account’s currency is in CZK or EUR.
Let me know if that works for you and if you're still experiencing this issue. Looking forward to hearing from you!
Maz | Social Care @ Shopify - Was my reply helpful? Click Like to let me know! - Was your question answered? Mark it as an Accepted Solution - To learn more visit the Shopify Help Center or the Shopify Blog