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Local customers are suddenly unable to order products

shop4you
Tourist
3 0 1

Help! Suddenly local customers are unable to order products.
Customers are told that the store cannot deliver to their address.
But of course we can deliver to customers in our country.
What happened? I have not changed anything in the settings for shipping and deliveries

Replies 4 (4)
made4Uo
Shopify Partner
3787 710 1103

Hi @shop4you,

 

To see what is wrong, try ordering stuff in your website as a customer. And see if you can reproduce the problem. 

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shop4you
Tourist
3 0 1

Thanks for the quick response! 🙂
I have already tried to order myself and get the same error message as the customers get
So yes, I can reproduce the problem but can't find anything wrong with the settings for shipping internally in Norway

Hope someone can help me

made4Uo
Shopify Partner
3787 710 1103

Thank you @shop4you,

 

Can you provide your website and also the image of the error you are getting?

Volunteering to assist you!  Likes and Accept as Solution  is highly appreciated.✌
Coffee fuels my dedication. If helpful, a small Coffee Tip would be greatly appreciated.
Need EXPERIENCED Shopify developer without breaking the bank?
Hire us at Made4Uo.com for quick replies.
Stay in control and maintain your security by avoiding unnecessary store access!
shop4you
Tourist
3 0 1

The website is www.shop4you.no and the the error I get is : 
"This order cannot be shipped to the address provided. Review the address to ensure all fields are entered correctly and try again" 

shop4yoy_error.jpeg