Local customers are suddenly unable to order products

Local customers are suddenly unable to order products

shop4you
Tourist
3 0 1

Help! Suddenly local customers are unable to order products.
Customers are told that the store cannot deliver to their address.
But of course we can deliver to customers in our country.
What happened? I have not changed anything in the settings for shipping and deliveries

Replies 4 (4)

made4Uo
Shopify Partner
3839 716 1177

Hi @shop4you,

 

To see what is wrong, try ordering stuff in your website as a customer. And see if you can reproduce the problem. 

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shop4you
Tourist
3 0 1

Thanks for the quick response! 🙂
I have already tried to order myself and get the same error message as the customers get
So yes, I can reproduce the problem but can't find anything wrong with the settings for shipping internally in Norway

Hope someone can help me

made4Uo
Shopify Partner
3839 716 1177

Thank you @shop4you,

 

Can you provide your website and also the image of the error you are getting?

If this fixed your issue Likes and Accept as Solution is highly appreciated. Coffee tips fuels my dedication.
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Do not lost your Shopify store! Get FREE trial with ✔️ Rewind Backup: Automatic, reliable, stress-free
shop4you
Tourist
3 0 1

The website is www.shop4you.no and the the error I get is : 
"This order cannot be shipped to the address provided. Review the address to ensure all fields are entered correctly and try again" 

shop4yoy_error.jpeg