Hi Shopify Community,
I am about to launch my page soon and during testing I am facing different (very upsetting) problems.
One of them is that I am not able to combine Local Delivery and % discounts>
I understand that Shopify (or my plan: Dawn 4.0.0) doesn't let to combine two discounts, but as the local delivery does not show up at the Discount section (not even as an automated discount), I don't understand why is it a problem.
Can anyone suggest me a solution, please?
Thanks a lot!
I just want to gather clarify the context here. Are you wanting to have customers who choose Local Delivery to be able to use discounts at the checkout also?
Thank you for further clarifying that for me. Local Delivery and Discounts should work together as I've just completed a test of this myself. Are you possibly able to send through a screenshot of this not working when you do a test run on your store please?
I'll be able to better understand which section we can find the solution for this in!
Hi @Nia ,
Thanks a lot for getting back to me.
I created the screenshots for you.
On the first, I applied the discount (95%).
On the second the shipping cost appears, even though the zip code is the one I added for the local delivery.
I also made a screenshot for you to see the settings in Shipping / Local delivery.
I hope that helps to figure it out, and I appreciate your help a lot!
Thank you so much for attaching those screenshots.
It would be much quicker if we were able to test this on your store ourselves so you can get onto launching so if you would like, I would also recommend reaching out to our Support Advisors on Live Chat / Callbacks who will be able to assist you in a more timely manner as well as being able to access the backend of your store so they can determine much quicker where the changes should be made.