Mandatory phone number for pickup option

amberroseg
New Member
6 0 0

I need to find a way to make providing a phone number mandatory for local pickup customers at checkout.  Is this possible?

Currently every combination of options I have tried only requires it for shipping. 

Replies 8 (8)
KetoOnBakery
Visitor
2 0 1

Hi there, 

I have the same question.  Have you been able to resolve this issue?  Thx, Wade

amberroseg
New Member
6 0 0

I have not yet ! 

mdgozza
Visitor
1 0 0

I also have this requirement and have been unable to find a solution. 

 

You can require a phone number for shipping orders, but not for pickup orders.

KetoOnBakery
Visitor
2 0 1
I will try to contact Shopify this week and update you on what I find. 
LoKogan
Visitor
2 0 0

I have the same issue

HiEssential
Visitor
1 0 1

Hello,

I just got off chat with support and they informed me that this isn't something that Shopify is offering right now. I didn't accept this answer. Because billing information is required (and the phone number is required as part of the billing information) I added the following little code to my "Order Notification" that is sent to staff.

<strong>Customer Contact Information</strong><br><br>
{{ billing_address.name }}<br>
{{ billing_address.phone }}<br>

This just grabs the name and phone number from the billing information section. I no longer have to email the customer and ask for their phone number. If they are using one that's different than the billing phone number, then I'm in trouble. But this is working so far. At least I have 1 contact number.

WellRooted
Visitor
1 0 0

Hey there, 

I am needing to add the same code to my "Order Notification" How do i do this?

 

TIA!

LoKogan
Visitor
2 0 0
What is this?