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Mark an order paid that was already paid then refunded

Mark an order paid that was already paid then refunded

HerbalDimension
Explorer
49 1 11

Hi all, 

 

I want to mark an order paid that has previously been paid and refunded.  Is this possible or do I need to create a new order?

 

I created the original order and the customer made payment via a card when I intended for them to pay via bank transfer due to the value.  (I have since learned I do not get the fee's back after a refund so shouldn't have bothered processing the refund).

The customer then made payment via bank transfer as originally intended. 

 

I'd like to mark the order as now paid outside shopify but no option to mark it paid again exists.  

Am i missing something or do I need to create a new order?

Paul

 

Replies 2 (2)

SealSubs-Roan
Astronaut
842 65 80

Hi @HerbalDimension !

 

Before you create an order, there will be an option to mark it as paid. If that option is no longer available, then you will need to create a new order again.

Roan
Please let me know if it works by marking it as a solution!
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HerbalDimension
Explorer
49 1 11

Hi, thank you for that.  I had to create a new order for it.  Shopify does not let you set a date on the past for the creation of an order so it will appear in the wrong tax year (although the payment in my account will not)