Merchant

[aidenbru]

So the other day I bought a jumper off some merchant who had made an add on tik tok advertising jumpers so I bought one for £80 pounds and then when I get a confirmation email I press on see my order and nothing comes up it says this I’m not sure what to do as I’m scared my £80 has gone to waste.

[Daniel]

Hi there, @aidenbru! 

Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!

In such matters, we recommend you reach out to the store directly to inquire further about your order. I recommend you reply directly to the order confirmation email that you have received to get this correspondence started. 

I have attached our Order FAQ page however to provide you with more information about this situation and all possible ways to move forward depending on how the store responds.