Accepting credit cards, warehouses, and shipping and fulfilling orders
I'm looking at migrating from Volusion to Shopify.
Currently we get a great rate from PayPal for merchant services at 2.15% for Visa/MC but it appears Shopify will charge us an additional 0.5% if we don't use Shopify Payments. We are ok with that. Currently with Volusion, we offer our customers Net 30 terms for established accounts.
1. Does Shopify allow purchases with terms of Net 30 or Purchase Order #?
2. If customers do order via Terms/PO# does Shopify charge any percentage on these transactions.
3. What is the rate American Express payments - Shopify does not specify.
Hi @StarvinMarvin,
Great to hear your interested in coming to Shopify! Let's look into your questions:
Do you have any other questions about Shopify in the meantime? If so just let me know!
To learn more visit the Shopify Help Center or the Community Blog.
@Nick - I think you misunderstood my comment regarding PO's. My question is can a customer place an order and provide a PO instead of credit card payment. Currently 15% of our orders are placed with a PO and Net Terms. I would be surprised that this sort of order wouldn't be supported.
Regarding credit card transactions, Shopify charges the same rate for both Visa/MC and AMEX? If so, that's great. Normally we pay an additional 1% for Amex. Your pricing example was in Euro, is that also the same in the USA? Thanks!
@StarvinMarvin wrote:@Nick - I think you misunderstood my comment regarding PO's. My question is can a customer place an order and provide a PO instead of credit card payment. Currently 15% of our orders are placed with a PO and Net Terms. I would be surprised that this sort of order wouldn't be supported.
Shopify wasn't initially built for B2B or with the contrivances of B2B processes in mind.
There is no native system for this out of the box without thinking of the base systems in different ways than their originally designed intent then using some combination of:
A big catch is with shopify-payments the capture time after payment authorization is only 7 days.
An example of an app based method is with something like the usemechanic app to create a draft order from the cart of PO-customers, or in a special order form, or custom contact form for stuff like CSVs/excel/pdfs.
https://tasks.mechanic.dev/create-a-draft-order-from-the-cart
An example of an app-less method is
THE CATCH here is these PO's still go through the same checkout, and the same order process, thus would show up mixed in with "regular" orders in the orders admin or order management apps.
And these PO-customers are either: A) effectively pre-authorizing a payment with a 7 day limit, B) your discounting their cart to $0, or providing them a subset of "free" products to just add to their order(also needing theme customization) with both paths really needing eagle eyes on the back to avoid fulfilling "free" orders, then editing the order to ask for remit of payment.
Unless your on Plus in which case you can modify the checkout and/or use checkout-scripts to try and modify item prices in checkout with discounts-scripts.
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Hi @StarvinMarvin,
@PaulNewton hit the nail on the head regarding the PO question.
Regarding credit card transactions, apologies I'm in Ireland and it defaulted to € for me on the pricing. You can see the USA transaction fee's here or in the screenshot below:
To learn more visit the Shopify Help Center or the Community Blog.
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