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i have not got the money yet and there has been like 30-40 days 

Reply 1 (1)

Shopify Staff
1699 109 222

Hi, there! Are you referring to a Shopify Payments payout? If so, you can check your payout status by viewing the payouts in your admin. If the payout is marked as 'Pending' or 'Paid' and you haven't received the payment yet, you may need to confirm that the banking details are correct. Typically, it takes a few business days to receive a payout, but it certainly shouldn't take 30-40 days. You can contact Shopify Support via the Help Center for further assistance.

Sophia | Social Care @ Shopify 
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