FROM CACHE - en_header

Multi Currency Checkout issue

mikepin
Tourist
8 0 1

Hi, we have an on going issue with no real direct solution when talking multi currency checkouts on Shopify ! 

We are trying to add an auto IP location based Multi Currency app to our website though the issues we have are as soon as they get to the checkout it goes back to the default (Australian) currency. Now when talking $645AU to U.S$435 it is a big difference to what a customer subconsciously sees. And we are unique product world wide with a patent in the U.S so expanding into the U.S is a high priority. But we cannot find a direct solution to fix this other than:

1. Duplicate the site to be https://us.jettech.com  though now we have to pay two shopify fees, manage two stores, two sets of analytics and left with the question what will happen to our SEO and google search rankings for the u.s version ? or will that not be affected ?? 

2. Go to a Shopify Plus plan but at a fee of $2,000 a month that is not an option at all, SHOPIFY please re evaluate this !  

3. Use a third party app such as Bold Cashier and Bold Multi Currency though they do not support any shipping carriers outside of U.S.A other than DHL and Fedex which are very expensive to nationally send parcels nationally in Australia. 

Im sure we cannot be the only ones with this issue, SOMEONE PLEASE HELP US many thanks in advance 

Replies 13 (13)
Jivan_Suhagiya
Shopify Partner
519 73 114
Hi,
Are you still looking for multi currency solution?
If helpful then please Like and Accept Solution.
Email: suhagiyajivan1992@gmail.com
Skype: jivan.suhagiya
First kind of Checkout Reminder APP: https://apps.shopify.com/checkout-reminder
mikepin
Tourist
8 0 1
Hi yes I am
TGPS
New Member
4 0 0

Hi,

Did you get any further with this?

I am in exactly the same boat!

mikepin
Tourist
8 0 1
Unfortunately not, it does not appear to be any solution or it’s hard to
find the information. Let me know if you have any progress. I’ve spent
hours trying to research it but it appears making a separate site is what
some large companies do but is not as efficient or cost effective being a
smaller business. It’s very frustrating that Shopify do offer a service for
it but you have to be on there plus plan which is $2000 a month.
Jivan_Suhagiya
Shopify Partner
519 73 114
Hi,
Shopify already announced multi currency checkout. Please check it out here
https://help.shopify.com/en/manual/payments/shopify-payments/multi-currency

It required some coding knowledge to implement it. I'll be happy to help you!
If helpful then please Like and Accept Solution.
Email: suhagiyajivan1992@gmail.com
Skype: jivan.suhagiya
First kind of Checkout Reminder APP: https://apps.shopify.com/checkout-reminder
TGPS
New Member
4 0 0

I've been down many rabbit holes looking for solutions...

I figured Bold Cashier was my best bet and spent weeks setting up the accounts needed.

After I installed the app, the whole thing didn't sit right with me. It wasn't a clean enough solution for me.

I haven't given up on it, but at this stage I'm resolved that a proper solution all but doesn't exist.

 

The shopify multi currency checkout is a step forward.

But I sell thousands of products which cost between $2-7 AUD.

The shopify system rounds each product up to the nearest dollar when converting to USD.

Essentially inflating the price per product by a varying amount, the worst case up to about 45% for me.

Why cant the rounding happen on the final cart value?

Or instead, round the AUD cost based on the exchange rate and include a 'rate padding' to cover any potential shortfalls.

The current system only works for higher value products where rounding to the nearest dollar doesn't affect anyone.

mikepin
Tourist
8 0 1

Hi no i have not unfortunately, have you managed to find anything about it ?  

mikepin
Tourist
8 0 1

Hi, i am interested in talking to you further on this. What is the best way to have a thorough conversation with yourself ? 

TGPS
New Member
4 0 0

I decided to persevere with Cashier.

Should have it up and running in a few days.

I need the Bold guys to finalise the install.

We can touch base once that's done.

mikepin
Tourist
8 0 1

Ok cool, yes please let me know how you go. 

pierre303
Tourist
6 0 0

Hello,

I did setup Bold multi currency and Bold Payment on my website www.sacamain.com, and here is what I found to be the pros and cons of Bold Cashier and Bold multi-currrency: 

Bold Pros:

> Multi-currency selection is really nice, looks professional and can be IP based, with option for user to manually change.

> Currency conversion can be fine tuned in settings

> Checkout cart fully configurable and multi language

> Good support team: I had issues with funny conversion issues and tech team helped fix it at no cost and quickly

> Implementation pretty easy, no coding needed. There is a few copy paste to do though, so you have to focus and do it right, but very well documented and easy to install

Bold Cons:

> Abandonned cart and other checkout statistics can not be seen in shopify analytics tool, but having to go to Bold apps to see it. This is probably biggest issue for me.

> Checkout layout redirects to a bold address, which I am sure is an issue for SEO. Maybe an issue on my side, not sure if other Bold checkout users have the same issue. Still investigating this one

> Page sometimes seems to be slower to load at  times

 

So overall : if Shopify had an integrated solution I would go for it, but in the meantime this is a decent alternative. I did not try the new shopify multi currency usage yet. Any feedback welcome. I am using the theme "Brooklyn" for my website.

 

Note1: BTW in case you wonder what sacamain means: It is actually the french word for Handbag (Sac a Main)

Note 2: Mike, are you using Bold as well to convert to USD?

 

MichaelGeo
Pathfinder
194 3 16

Hi there!

 

If you want to allow your customers checking out with multiple currencies, it's better to consider run multiple e-commere to serve different domains. For example, exampleshop.co.uk for UK market, exampleshop.com for US market, and redirect your visitors. In this way, you can not only provide multiple currencies for checking out, but also control price, shipping costs differently among the markets. It won't hurt your SEO as long as you add hreflang tags to your website. For more details on SEO and webpage redirect, you might find this article helpful: https://geotargetly.com/hreflang-seo-guide-for-multilingual-regional-websites

 

On the front end, you could consider Geo Targetly solutions. Particularly, its Geo Redirect tool can detect your website's visitors' locations(by country/state/city) and auto direct them to relevant stores based on their IPs. It is easy to set up redirecting rules within only a few steps. No code is necessary. The service will further generate Javascript code for you to add to your website. Shopify platform is perfectly supported.

 

Hope it helps. Please feel free to reach out if have any questions.

MichaelGeo
Pathfinder
194 3 16

Hi there! I suggest you to run another shop for your US market. It gives you the best flexibility to control differences of currencies, prices etc. for displaying and upon checking out. It can better serve you high priority expanding US market providing customised products lists, shipping cost and marketing campaigns on the new site.

One thing needs to point out. While as you run multiple sites, to prevent customers getting lost among your shops, and boost conversion rates,  you may use IP geolocations tools to auto direct visitors to correct sites. For example, Geo Targetly. It detects your visitors' locations based on IP. With its Geo Redirect tool, you can easily set up rules for different markets, associated with individual URLs.  In this way, regardless of which websites your visitors are clicking, if he is in the US, he will be auto redirect to the US website.

Come to the SEO issue. You are right, multi-regional sites have a potential issue of duplicate content that violates google penalty. It may severely impact your SEO. It is important to tell google your website structure, and let google understand your are targeting different markets. It can help you avoid penalty and make google rank only relevant webpages for your visitors from particular region. You can use hreflang tags. In your case, you may set up hreflang Tags as:

<link rel="alternate" href="http://example.com/" hreflang="x-default" />
<link rel="alternate" href="http://example.au/" hreflang="en-au" />
<link rel="alternate" href="http://example.com/" hreflang="en-us" />

For more details on setting up HREFLANG Tags, you may read the post: https://geotargetly.com/geo-ip-location-redirects-and-seo