Multi locations creates multiple shipment fees

Multi locations creates multiple shipment fees

Montique
Excursionist
37 1 9

our store ships from 3 different locations so if a customer orders 2 items and 1 item is despatched from each location and each are under the free shipping threshold then the customer is charged for two shipments. has anyone found a workaround for this? 

I have asked shopify support for help but they are not able to find a fix either.

 

 

Replies 2 (2)

Montique
Excursionist
37 1 9

thank you for your response Sha

 

We have flat rate shipping at the moment for all products and regions,

And we have tried the profiles but this didn't help because of the free shipping threshold.

 

how would you propose to fix?

Montique
Excursionist
37 1 9

ok i had to resolve this myself, down a long a whindy road via articles sent to me "support" at shopify.

 

heres how:

 

1. Created a new "shipping profile" with the products that ONLY ship from that location

2. created the shipping rates

3. Selected the same location in the general shipping settings

4. Ticked the box "This location will no longer ship the products in this profile" to remove the location from general shipping