Multiple Order Notifications by Rule

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Multiple Order Notifications by Rule

AnchorDist_EB
Visitor
1 0 1

I would like to setup an order email notification for staff only when the order has Notes present.  Is there a way to set this up?  

Accepted Solution (1)

rajimulislamjoy
Shopify Partner
388 39 69

This is an accepted solution.

Yes, you can set up an order email notification for Shopify staff when an order has notes present by using Shopify Flow. Create a workflow with a trigger for "Order Created" and add a condition to check if the order contains notes. If the condition is met, use the "Send internal email" action to notify your staff. Let me know if you need more detailed steps!

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Replies 2 (2)

Ollie
Shopify Staff (Retired)
2550 460 422

Hey @AnchorDist_EB.

 

Thanks for reaching out. 

 

That is a great question! At the moment, there is not a specific method to have staff order email notifications to be sent only when an order has notes. However, I can certainly see the benefit of allowing your staff to be notified specifically by an order notification when notes are added to the order. I can mention this to our developers as a suggestion - we appreciate you taking the time to provide this feedback.

 

Let me know if you have any questions.

Ollie | Social Care @ Shopify 
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rajimulislamjoy
Shopify Partner
388 39 69

This is an accepted solution.

Yes, you can set up an order email notification for Shopify staff when an order has notes present by using Shopify Flow. Create a workflow with a trigger for "Order Created" and add a condition to check if the order contains notes. If the condition is met, use the "Send internal email" action to notify your staff. Let me know if you need more detailed steps!

Please don't forget to Like & Mark Solution to the post that helped you. Thanks!
If you'd like to support me, you can Buy Me a Coffee
Need a Shopify Designer or Dropshipping Expert ?
Hire us at WhatsApp! For Shopify Design | Shopify Customize | Dropshipping