Accepting credit cards, warehouses, and shipping and fulfilling orders
I would like to setup an order email notification for staff only when the order has Notes present. Is there a way to set this up?
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Yes, you can set up an order email notification for Shopify staff when an order has notes present by using Shopify Flow. Create a workflow with a trigger for "Order Created" and add a condition to check if the order contains notes. If the condition is met, use the "Send internal email" action to notify your staff. Let me know if you need more detailed steps!
Hey @AnchorDist_EB.
Thanks for reaching out.
That is a great question! At the moment, there is not a specific method to have staff order email notifications to be sent only when an order has notes. However, I can certainly see the benefit of allowing your staff to be notified specifically by an order notification when notes are added to the order. I can mention this to our developers as a suggestion - we appreciate you taking the time to provide this feedback.
Let me know if you have any questions.
Ollie | Social Care @ Shopify
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This is an accepted solution.
Yes, you can set up an order email notification for Shopify staff when an order has notes present by using Shopify Flow. Create a workflow with a trigger for "Order Created" and add a condition to check if the order contains notes. If the condition is met, use the "Send internal email" action to notify your staff. Let me know if you need more detailed steps!
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