Multiple Payments with Proper Reporting (Again)

Multiple Payments with Proper Reporting (Again)

DougR
Tourist
7 0 6

Shopify Multiple Payments does not report accurately — it shows the full order amount as paid on Sales Reports even if it is only a partial payment. This makes partial payments virtually unusable if you do things like Track Sales or Pay Commissions.... it is frustrating to be re-addressing this shortcoming on an annual basis while the development effort seems to be spent on poor AI product descriptions.....

 

Multiple Payments are critical to high-value and custom businesses. Please address this...

Reply 1 (1)

Victor
Shopify Staff
2571 236 545

Hi @DougR,

 

Thank you for getting in touch and for outlining why this is an issue for your business. I can understand why the way these partially-paid orders are recorded creates difficulties from a reporting standpoint and I will be sure to submit your feedback to our development team for their consideration.

Victor | Social Care @ Shopify 
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