Multiple Products with Same SKU - Not Updating Inventory in Sync

Jon_C33
Shopify Partner
11 0 2

Hi all,

 

I have two different shopify product pages that are both selling the same physical product. This physical product has just one SKU that I have entered on both product pages.

 

However, when the product is sold on product page A, it only updates the inventory of the physical product for that specific product page, and not the inventory for product B as well (which intuitively it should--because they are utilizing the same SKU).

 

How can I set it so that no matter where the physical product is sold (no matter which shopify product page it is sold on), the inventory will update across all areas?


The issue here is that product page A might sell 50 of the physical product, but it doesn't update that inventory at all on product page B and then I run into mismatched inventory numbers and fulfillment issues because we ran out of the product when we had no idea.

Replies 18 (18)
axsuul
Shopify Partner
105 0 26

Hey @Jon_C33 

 

Unfortunately Shopify doesn't keep in sync inventory for products that have the same SKU. You will need to use a plugin/app for that.

 

For example, Trunk can keep inventory in sync in real-time between shared SKUs within your Shopify store: https://www.trunkinventory.com

 

P.S. I'm the developer of Trunk so please let me know if you have any additional questions/concerns!

 

Sync your stock levels + bundles/kits in real-time between any number of Shopify, Amazon, eBay, Etsy, Faire, QuickBooks Online, Squarespace, Square, Tundra, WooCommerce stores with Trunk
Stephhrev
Excursionist
18 0 4

Hi Jon,

 

Did you ever find a solution to this? As I am in the same boat. 

 

I can see lots of stock syncing apps for multiple warehouse/wesbites to connect via feed updates but I just want to synch my inventory in my shop between products like yourself.

 

Thanks!

axsuul
Shopify Partner
105 0 26

Hi @Stephhrev 

 

Sorry to bud in but I just wanted to mention that Trunk will be able to sync stock levels between different products within the same Shopify store. There's two ways Trunk can do this:

 

1. either by making sure all products that you want to sync together have the same SKU, or

2. if you don't/can't make the SKUs be the same, you can use our bundling/kitting feature to do this: http://bit.ly/trunkhelpbundles

 

Here is Trunk's Shopify App Store listing if you're interested in checking it out: http://apps.shopify.com/trunk

 

Please let me know if you have any questions!

Sync your stock levels + bundles/kits in real-time between any number of Shopify, Amazon, eBay, Etsy, Faire, QuickBooks Online, Squarespace, Square, Tundra, WooCommerce stores with Trunk
Jon_C33
Shopify Partner
11 0 2

No solution unfortunately and don't want to add more apps on top of our setup so we have just tracked inventory manually.

Leily_a
Tourist
8 0 2

hey there - were you able to come to a good solution for this? facing this problem now too and would love to see if you found something that worked for keeping track of inventory of a certain SKU on multiple different product pages. 

Stephhrev
Excursionist
18 0 4

Hey!

Yes! we have been using the 'Bundles' app ( just search for that in the apps) which has been great. Super easy to use, and recognises when items are deleted etc ( I don't know how to link the app here otherwise I would!)

 

kind regards, 

steph

mynichehome
New Member
5 0 0

Hi, is this bundles app the one that you use?

 

https://apps.shopify.com/bundles?surface_detail=bundles&surface_inter_position=1&surface_intra_posit...

 

will it allow me to sync stock levels for 2 different products?


@Stephhrev wrote:

Hey!

Yes! we have been using the 'Bundles' app ( just search for that in the apps) which has been great. Super easy to use, and recognises when items are deleted etc ( I don't know how to link the app here otherwise I would!)

 

kind regards, 

steph


 

Stephhrev
Excursionist
18 0 4

hi @mynichehome 

 

Yes and yes 🙂 its brilliant!

 

Just bare in mind takes about an hour to update inventory when you add stock to the single items in shopify.

ryanwanger
New Member
2 0 5

It's really disappointing that this doesn't work out of the box with Shopify. Not only that, but it allowed us to create a page using the duplicate SKU, without any warning that it wouldn't be syncing inventory properly.

We already pay thousands for an external inventory management system (SkuVault), so it's strange that the answer is to add yet another inventory management system into the mix. Or, is this something I need to bring up with SkuVault?

myfilosophy
Excursionist
32 0 14

Does anyone know if this is being worked on by shopify?

 

axsuul
Shopify Partner
105 0 26

 

@ryanwanger 

Trunk is also an inventory management system like SkuVault so an alternative is to use Trunk which supports duplicate SKU syncing. If you don't want to sync duplicate SKUs, Trunk will also notify you if you have any duplicate SKUs.

https://apps.shopify.com/trunk

Sync your stock levels + bundles/kits in real-time between any number of Shopify, Amazon, eBay, Etsy, Faire, QuickBooks Online, Squarespace, Square, Tundra, WooCommerce stores with Trunk
myfilosophy
Excursionist
32 0 14

The app is too much money.  $29/month to update a few skus is not worth it.

Stephhrev
Excursionist
18 0 4

I Use 'Bundles'... Costs me $14 a month and works a treat!

Tejas_Sangoi
Shopify Partner
45 0 1

You can use Duplicate SKU Sync app - its costs just $5 and gets the job done.

MeganSonk
Tourist
3 0 3

YES! This is exactly what I was looking for!! Just a super simple way to link common SKUs! Giving it a try and feeling excited!

kingzav
New Member
1 0 1

I dont understand why they would even give the option to duplicate a product if you cant sync the inventory.

 

stiltwalker
Tourist
9 0 6

Exactly.  They didn't use to allow you to duplicate a SKU.  The system would give you an error.  But now, I'm noticing that Shopify allows it.  This is fairly new. 

myfilosophy
Excursionist
32 0 14

Do you know if this is working properly?