my payment gateway has an issue

[excelteam]

can anyone tell me how to add a bank to my  shopify payment gateway??

[Shay]

Hi @excelteam 

If you are having issues with connecting your bank account you will first want to ensure that the account meets the requirements for use: Shopify Payments Settings and Shopify Payment Bank Account Requirements.

If you have confirmed that your bank account meets the requirements noted in our Help Center then please connect with our authenticated support team. You can open the AI chat window in the Help Center and use the prompt "contact support" to get started.