My payments was bloccked

[Brew_Positive]

I uploaded verification documents for my company two weeks ago. A red banner appeared indicating that I need to update my information, but I can no longer do that. I need to contact support. I reach out to support every day, and nothing happens; they only tell me to wait. Can you tell me how much longer I should wait?

[Brew_Positive]

First of all, how is this related to my question about payment blocking?
Secondly, my site is inactive and password-protected, so how were you able to analyze it?

[nickemery]

frustrating to be stuck in this loop. Typically, verification reviews can take anywhere from a few days to a couple of weeks, but if it's been two weeks without progress, it may be best to escalate the issue.

[Brew_Positive]

I write to the advisor manager every day, and every day I get a response that they’ve expedited everything and to just wait. Yet, nothing happens, and I write to them again.