my store became inactive as soon as i activated my account

[adelaideadvice]

my store became inactive as soon as i activated my account

[DelightCart]

@adelaideadvice Did you select any plan?

[adelaideadvice]

yes

[Ivy]

Hello, @adelaideadvice.

I can definitely understand this is not ideal, especially at the beginning of your new venture! As we have no access to accounts where on the Community forums it is hard for me to say what exactly has happened here. I would advise reaching out to our live support team directly for their advice on the best next steps to take, as they will have access to your account. Our live support can be reached via our support portal here. Simply select the relevant topics until the live support options appear, you will then be connected to a live support agent.

I trust this advice helps. One your account access has been restored, what will you be working on? What stage are you at in your store setup progress? Looking forward to your reply.