My store was deactivated without any warning

[WillBryant]

• My store was deactivated without any warning, please help me. My customer are threatening to sue me if I don't give them their money back. I don't want to go to jail. Please help

I sell ebook and digital audio books on my website. 

I have reached out to shopify about this for over a week now and I haven't heard anything from them. Even after speaking with alot of advisors to escalate the case. But no progress yet.  Am so sad and hurt by this incident with shopify.  Please what do I do next

I have all the necessary documents to dispute my case that this was all a mistake. Please help me

[WillBryant · Accepted solution]

Scammer!!! Shopify will never ask for my store password. First red flag.

I have reported your comment to the moderator as well. So they'll be looking at your activity soon.