Accepting credit cards, warehouses, and shipping and fulfilling orders
Hello! I quickly created this account as I am unable to access my main account. I am continuing to be charged $39 every month and I am unable to log in to shut down the store or do anything else. I would like someone to unlock my account or just shut everything down for me. My main account is nottinghamc9@gmail.com and I can be reached there .
thank you and happy holidays
Hi there, @Nottinghamc9.
What problem or error exactly is preventing you from logging in right now? Can you please share a screenshot?
For this, you will need to reach out to live support, as this is the only secure way we can access your account. Our live support can be reached here. Thanks so much!
Ivy | Social Care @ Shopify
Out Of Office
-Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
It is an Authenticator issue. It wants me to log in using authentication or recovery Code and I no longer have access to authentication
2m ago Learn the essential skills to navigate the Shopify admin with confidence. T...
By Shopify Feb 12, 2025Learn how to expand your operations internationally with Shopify Academy’s learning path...
By Shopify Feb 4, 2025Hey Community, happy February! Looking back to January, we kicked off the year with 8....
By JasonH Feb 3, 2025