Accepting credit cards, warehouses, and shipping and fulfilling orders
I have my store in Chile. In Chile, and throughout Latin America, we don’t have Shopify Payments. I want to open the store in Colombia. I added the new market and installed apps so that when people visit the website from Colombia, prices are displayed in Colombian pesos. However, at checkout, the payment is still shown in Chilean pesos.
How can I ensure that the store displays prices in Colombian pesos for visitors from Colombia and that payments are processed in Colombian pesos at checkout?
As a payment gateway, I use Mercado Pago, not Shopify Payments. I am using Mercado Pago, and for currency conversion, I am using BUCKS, which is developed by Shopify.
I’ve been trying to solve this for over a month, but no one has been able to help me.
Hi @Retro4Gamers,
Thank you for reaching out to the Shopify community. I'd be glad to assist you. Could you kindly share your store URL and
password (if it’s password-protected) so I can review it and provide you with an update?
do you really think that Im gonna share password with someone that I dont know?
Your issue occurs because Shopify’s checkout system processes payments in your store’s default currency (Chilean Pesos) when using third-party payment gateways like Mercado Pago. Since Shopify Payments is not available in Latin America, multi-currency checkout is not natively supported. Even though BUCKS converts prices on the storefront, the final checkout payment still reverts to Chilean Pesos.
Check Mercado Pago’s Multi-Currency Support
Create a Separate Mercado Pago Account for Colombia
Use Custom Checkout Redirection (Advanced Method)
Upgrade to Shopify Plus (If Feasible)
Create a Separate Shopify Store for Colombia (Last Resort)
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