No more access to old payment withdrawals accounts

Odlavish
Visitor
1 0 0

I have had issues with my old bank account that’s on the Shopify payment’s system. When I received an order the money has been to an account I no longer have access too. 
I have updated my account details to a new one which is accessible by myself.

how do I call back the previously sent money to my new withdrawal account ?

Reply 1 (1)

Emily
Shopify Staff
1346 102 193

Hi, @Odlavish.

 

Thank you for reaching out! 

 

I recommend contacting our Support Team, so this can get sorta as soon as possible. 

 

Take care,

Emily | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog