No more access to old payment withdrawals accounts

No more access to old payment withdrawals accounts

Odlavish
Visitor
1 0 0

I have had issues with my old bank account that’s on the Shopify payment’s system. When I received an order the money has been to an account I no longer have access too. 
I have updated my account details to a new one which is accessible by myself.

how do I call back the previously sent money to my new withdrawal account ?

Reply 1 (1)

Emily
Shopify Staff
1457 105 204

Hi, @Odlavish.

 

Thank you for reaching out! 

 

I recommend contacting our Support Team, so this can get sorta as soon as possible. 

 

Take care,

Emily | Social Care @ Shopify 
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