No more access to old payment withdrawals accounts

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I have had issues with my old bank account that’s on the Shopify payment’s system. When I received an order the money has been to an account I no longer have access too. 
I have updated my account details to a new one which is accessible by myself.

how do I call back the previously sent money to my new withdrawal account ?

Reply 1 (1)

Shopify Staff
1346 102 193

Hi, @Odlavish.


Thank you for reaching out! 


I recommend contacting our Support Team, so this can get sorta as soon as possible. 


Take care,

Emily | Social Care @ Shopify 
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