So my customers from Australia are able to place orders, checking out with USPS First Class International shipping thru Shopify. When I try to process the shipping label, I get a generic error. So I try to process thru Stamps.com, and I receive the following error message:
I actually tried Priority, which is way more expensive, and it still won't process the order through Shopify. If USPS has suspended service, why does Shopify allow the customer to place the order using USPS First Class International shipping? I am having to contact customers and essentially cancel their orders because I cannot ship to them without charging huge fees for using UPS or other carriers. Has anyone else experienced this and possibly come up with a workaround?
I received this from Stamps.com:
In addition to the recent suspension of First Class Package International for shipments to Australia, USPS will suspend Priority Mail International as well, starting September 17, 2021. All shipments via these services will be returned to sender .
Thanks to Stamps.com's strong partnerships, we've got you covered. If you have a shipment you need to send to Australia during this time, we recommend the following :