not able to activate paypal express method

[Gagan_kamboj]

Hello , 
i am not able to activate paypal express method when i click on activate it redirects to my paypal account but no grant permission page is coming.

However when i tried with paypal pro i am able to activate paypale pro (us) account but i want to activate paypal express checkout. 

help me to solve the issue. 🙂

[Elle_old]

Hey, Gagan!

Stephanie here from Shopify. 

Have you tried activating the express checkout in an incognito browser?

Alternatively, you can log out of your PayPal account and clear your browsers cache. After those steps are taken, try to activate the gateway again.

Hoping this helps! Let me know how it goes 🙂

If you have any other questions, feel free to reach out to our support! We're available 24/7. 

Cheers!

[Gagan_kamboj]

still not getting the grant permission page

[Nirbhay2]

Have you found out the solution? 

[peth]

Hey, 

did you find the solution?

I'm having this problem at the moment

tried incognito, different browser, differnet devices. nothing 😞 

[Teki_owner]

Did you manage to fix this problem? I'm currently having the same problem and I'm very frustrated already.

If you've found the solution could you reply back?

[peth]

Hey!

It was a problem with paypal
It worked after 7 hours of trying.

Try contacting PayPal.

Hope it gets fixed for you!

[Teki_owner]

Hi, I left it for the night and when I came back it still has this annoying bug.

I go to Activate Paypal Express Checkout -> Log in -> Grant permission, and then it returns me back to shopify and says "Activate Paypal Express Checkout".

I'm wondering if I did something wrong, I mean I have a buisness paypal that is connected. The thing is that I've deactivated the paypal express checkout by mistake and then when I try to reactivate it all of this problem is happening.

I will really appreciate if someone could help me with this problem and I'll come back to update if it worked

[Christopherr]

do contact with paypal mentioning this problem. Hope you get the exact solution.

[Teki_owner]

What do I tell them though? The thing is that I don't really know the problem myself. 

[Teki_owner]

Hi, I came back to update:

I managed somehow to fix the problem, apparently I needed to fill out all the information of my bank on my paypal business account.

If someone gets stuck make sure to try setting all of your paypal account to the very detail.

Hope this save some time (sitting on it over a day)

[Nicole331]

Hey, I’m currently having the same problem. Did you manage to fix it? If yes please let me know how. Thanks a lot!