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Dear ladies and gentlemen,
I am having issues with marking an order as fulfilled.
Yes, the order is older than 60 days so I am not able to edit it anymore (which is super stupid - don't understand this function).
But since the order was fulfilled & also delivered I need to mark it as fulfilled. It was marked as 'fulfillment in progress' for over 60 days due to the print providers app. (print on demand)
I just noticed that it still did not switch to delivered / fulfilled even though it has been delivered.Do you have any suggestions for this issue ?
Best regards 🖤
Assuming the order is complete, and you just want to clear it, you can do this:
1) On order details page click More actions
2) Click Archive
That will close out the order so it's no longer an "open" order.