Not receiving my Pay Outs for 1 week with out any notice

[MotherCourage]

I am new to Shopify. I’ve only been with them for one month. Everything was great until about a week ago. I stopped getting my payments. I have no notification about any issue. I have multiple requests sent into the chat bot advisors.  No one is giving me any information and I’m really blown away by this! My clients have paid for services and they have received them and I am not receiving the money!
I sent out about 200 posters with my shop site on it advertised everywhere.

I had to stop my payments coming to Shopify yesterday and take them in PayPal. I have made my Shopify calendar look like I’m all booked up. This is such a hassle.  I am paying Shopify per month and I have purchased my site from them and of course they take their interest off of each purchase.

I’ve had my business for 25 years. When I went to sign in my account the other day it showed a different phone number on sign in!!!

I only have one business number for the past 15 years. I have asked about that and I have no help either. 

I went online and read all the reviews about Shopify and they are horrible! I think I’ve made a terrible business decision. Can someone else help me that’s going through this personally I’d like to hear your story and what you’ve done about it.