Solved

Offer customers a choice on shipping options

LindaJ
Visitor
2 0 0

Hi, I've seen a few discussions on this but no satisfactory answer that I can find. Is it possible to offer customers a choice of shipping at checkout. I want to offer Free shipping as standard but also  White Glove delivery service which they need to pay for. So they get to checkout and can choose either one. Does anyone know if this is possible please? Thanks

Accepted Solution (1)

Luna
Shopify Staff
712 67 103

This is an accepted solution.

Hey, @LindaJ.

 

Thanks for bringing your question to the Community forum. I'm more than happy to provide some clarify on this.

 

It is certainly possible to offer more than one shipping option to your customers. To do so, you will want to set up two shipping rates for each Shipping Zone. For example, if you set up a shipping zone for the US, you can add two rates: Free Shipping & Expedited (or paid) however you'd like to word it. It will appear in your shipping settings like this: 

 

 

Your customers will see both options, along with whatever you choose to display as the 'rate name'. To set this up, feel free to follow our guide: Setting up Shipping Rates

 

Let me know how that goes for you, Linda! In the meantime, I'd love to hear more about your business. What type of products will you be selling? 

Luna | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 4 (4)

Luna
Shopify Staff
712 67 103

This is an accepted solution.

Hey, @LindaJ.

 

Thanks for bringing your question to the Community forum. I'm more than happy to provide some clarify on this.

 

It is certainly possible to offer more than one shipping option to your customers. To do so, you will want to set up two shipping rates for each Shipping Zone. For example, if you set up a shipping zone for the US, you can add two rates: Free Shipping & Expedited (or paid) however you'd like to word it. It will appear in your shipping settings like this: 

 

 

Your customers will see both options, along with whatever you choose to display as the 'rate name'. To set this up, feel free to follow our guide: Setting up Shipping Rates

 

Let me know how that goes for you, Linda! In the meantime, I'd love to hear more about your business. What type of products will you be selling? 

Luna | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

LindaJ
Visitor
2 0 0

Thanks Luna, thats done it! I am selling high end furniture. Thanks for your help.

Luna
Shopify Staff
712 67 103

Hey, @LindaJ.

 

I'm so happy to hear that. Thanks for letting me know! Sounds like you're off to a great start with your business. Please don't hesitate to reach out if you have any other questions.

 

All the best,

Luna | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

RISEcoffeebox
Visitor
1 0 0

Hi I have set this up in the same way and it is only showing one shipping option. Be great if you could help..See screenshot attached