Accepting credit cards, warehouses, and shipping and fulfilling orders
I have run into challenge that I am not able to figure out. I have a store with multiple locations. A customer is able to put two items in the cart that have stock from two locations. We use a flat shipping rate. When the rate is calculated it will double the shipping rate, since it is being sent from two locations.
Is there a way to get it to only use a single rate?
Hi! how you solve this?
"
As an example:
Customer orders Cup and Plate. The Cup is available in Location1 and Plate in Location2.
We have a flat shipping rate of $5. The customer will only pay $5 for both items.
As it stands today the customer will pay $10."
In our store we want to chargue $10 because we can´t afford give the second shipping for free, because our wharehouse are 100miles away from each other.
thank you so much.
Hi all,
Min from the Bespoke Shipping app here.
We now have a solution to the multi origin shipping issue.
- For price based rates or flat rates, we can do this WITHOUT CCS, you can be on the Basic plan
- For live rates and other rate types, you will need CCS (Minimum plan is the 'Shopify' plan and CCS is free if you are on annual billing), and all rates will need to be setup within the app for this to work correctly.
If you are still having issues with this, feel free to reach out to us at hello@parcelintelligence.com.au to discuss solutions!
Thanks
Min
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