Online Payment Link for Cash on Delivery Order - To be sent after customer completes checkout

Online Payment Link for Cash on Delivery Order - To be sent after customer completes checkout

homerun
Tourist
10 0 7

Dear Shopify Community,

We're currently exploring ways to improve our customer experience for cash on delivery (COD) orders. We're seeking a solution to send a payment link to customers who choose COD, allowing them to conveniently pay online after receiving their order.

Current Challenge:

  • Unique Payment Link: The payment link needs to be specific to each order, similar to the "Raise Invoice" feature in Shopify's order details screen.
  • Payment Status Update: We aim to automatically update the order's payment status in Shopify once the payment is completed.

Ideal Solution:

  1. Payment Link on Order Status Page: Customers who select COD could be presented with a "Pay Now" button on the order status page after completing their purchase.
  2. WhatsApp Payment Link: A WhatsApp message containing a unique payment link could be sent to the customer, allowing them to complete the payment online.

Additional Considerations:

  • Customization: We're exploring options to customize the thank you or order status page to include a more prominent "Pay Now" button.

We're eager to hear from the community about the best approach to achieve this goal. Any insights or suggestions would be greatly appreciated.

Thank you for your time and assistance.

Replies 0 (0)