Option to refund an order with store credit (gift card) button

Sirkinglass
Visitor
2 0 1

Hello

I wanted to make a suggestion for refunds. It would be a great option if we could click a button that creates a gift card instantly and sent to the customer automatically.

That way it would prevent having to go to Products>Gift Cards> Create a gift card/ add customer. If a button did that all for you that would be very helpful.

Thanks

Replies 2 (2)

June
Shopify Staff
315 86 67

Hi @Sirkinglass,

Thanks so much for sharing this!

I can absolutely appreciate the value in offering store credit for returns, and even better if this can be done in fewer clicks. I'll take the time today to pass on your feedback to our developer team. 

In the meantime, I'd like to share a few apps that may be a good fit for what you're looking for:

Take the chance to explore each app's Media Gallery, demo store if available, and full list of additional features. 

Take care!

June | Social Care @ Shopify 
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Neomi_av
Shopify Partner
197 2 17

Hi @Sirkinglass, I'm Neomi from the Rise.ai app,

We specialized in gift card & loyalty store credit solutions.
As June mentioned, we offer store credit/gift card refunds directly through your Shopify admin,

All refunds accumulate into the customers' loyalty card together with rewards and other gift cards.

Read how Dottie Couture used it.

 

Check out our listing page, and feel free to contact me at info@rise.ai