Why haven't I received my Shopify order yet?

Rolandm
Visitor
3 0 0

I paid for it its cleared.my account but I have not recived it why ?

Replies 5 (5)

Nick_Marketing
Shopify Partner
1487 336 462

If your inquiry is about your Shopify store, please open the ticket with Shopify merchant support!
For order-specific questions, reach to the merchant directly.

Nick | Ecommerce & Marketing Technology Consultant | Toronto, CANADA
- For consulting work availability, please send me a Private Message or submit a ✍️Contact Form.
- For FREE Shopify Tutorials, Subscribe to my YouTube channel (▶️ Ecommerce TV).
Rolandm
Visitor
3 0 0

How do I do that

Nick_Marketing
Shopify Partner
1487 336 462

Go to: https://www.shopify.ca/contact
Click on "help center" Scroll all the way down, and click on "Contact Shopify support"
Follow the steps on the page

I hope the answer was helpful!

Nick | Ecommerce & Marketing Technology Consultant | Toronto, CANADA
- For consulting work availability, please send me a Private Message or submit a ✍️Contact Form.
- For FREE Shopify Tutorials, Subscribe to my YouTube channel (▶️ Ecommerce TV).
Rolandm
Visitor
3 0 0

I dont want to start a store I just want my order

Nick_Marketing
Shopify Partner
1487 336 462

Ok, so in that case,  go to the store website where you have placed the order and look for the Contacts page. Send an inquiry to the merchant.

If you cannot reach the merchant, then open the ticket with Shopify support via the link provided.

Nick | Ecommerce & Marketing Technology Consultant | Toronto, CANADA
- For consulting work availability, please send me a Private Message or submit a ✍️Contact Form.
- For FREE Shopify Tutorials, Subscribe to my YouTube channel (▶️ Ecommerce TV).