Order misstake

larcavandermeer
New Member
7 0 0

Hi everyone I need help regarding orders. On my Shopify, I have order numbers set to Prefix #369 and Suffix 111 but the order that came to my email has number #9999 and I cant even see it in my order mane on Shopify. Does anybody know what the hell this means should I skip it or should I do something about it? Also when I click on view order it redirects me to Shopify error 404. Thank you for your feedback.

Replies 2 (2)
JoesIdeas
Shopify Expert
2036 183 536

That sounds like a test order to me, or a preview (like if you're editing order notifications).

 

I would place an actual order on your store, to see your full order flow in action from both customer view and your view as the admin.

• Creator of Order Automator (automate tagging, fulfillment, Amazon, notifications + more)
• Shopify developer for 10+ years, store owner for 7 years
• I also make guides like Shopify Automation Tips and How to Deal with Fraud / Chargebacks
larcavandermeer
New Member
7 0 0

Hi you can try https://geminitrinityspacefashion.com/ but it makes sense that it is a test order.