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Order payment not reflecting in payout

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Order was recently placed and paid via shop pay but that amount is not reflecting in my payout balance. When i click arrow on timeline, it says it will be added to next payout but i dont see it. Can i have some assistance please. 



Reply 1 (1)
Shopify Staff
Shopify Staff
1531 218 189

Hi @Tah09,


Thank you for reaching out to the Community! I'm happy to provide some assistance with payouts, to ensure this gets resolved. 


To share some insight, we are currently aware of an ongoing issue impacting payouts. This issue involves order details not being displayed within the payouts section of the Shopify admin. While our developers are actively working to get this resolved, you should continue receiving actual payouts as expected. We appreciate all your patience while we continue to work and can Contact Support for updates. 


Please let me know if you have any other questions or concerns. 

Blair | Shopify 
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