Order

Sanjeet1543
New Member
4 0 0

I ordered an item with order number #1860 but after ordering it is showing that the store is unavailable. What can I do now?

 

Replies 5 (5)
AlexKokobane
Shopify Partner
11 0 2

Who owns this store? Is it yours?

Alex here, the Creator of Windfall, an app for creating giveaways and awarding shop discount vouchers as prizes. Feel free to DM or email me at alex@makamuta.com if you'd like to know more about how Windfall can help you increase your revenue.
Ollie
Shopify Staff
Shopify Staff
908 93 153

Hey @Sanjeet1543.

 

Thanks for reaching out.

 

I appreciate the context that you have shared as that is very helpful and I am sorry to hear about the difficulty with making your purchase! Could you let us know when you made this purchase? If you have received an order confirmation email, you should then receive a shipping confirmation email to follow shortly after.

 

Feel more than welcome to check out our buyer FAQs: Your Online Order which provides details about the next steps depending on the status of your order.

 

Looking forward to your response.

Ollie | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Sanjeet1543
New Member
4 0 0
Vedx Kurti by Crystal Collection
Sanjeet1543
New Member
4 0 0
I have made the purchase yesterday but have not recieved any order
confirmation mail. Money has been debited from my account but I didn't get
any confirmation mail.
Sanjeet1543
New Member
4 0 0

Can you resolve my problem??