Orders report shows original address, not amended address

Orders report shows original address, not amended address

Elmconnexion
Excursionist
13 0 7

Hi all,

 

I hope someone can help. 

Our Shopify shop launched recently (https://shop.connexionfrance.com/). Customers often do not input their address correctly when they place their order (they enter all on the same line, or enter unecessary or incorrect information) so i have amended both customers main and shipping addresses so that they are formated properly.

When i requested a new order report however, i can still see the UNAMENDED (so the original) shipping address there.... 😞

IS that normal? Can i not get a report that shows that addresses i have done work on?

 

I hope someone can advise. Many thanks in advance,

 

Nathalie from https://shop.connexionfrance.com/ 

 

 

Reply 1 (1)

Elmconnexion
Excursionist
13 0 7

Please ignore my message. Silly error. All works at it should!